Can't purchase a subscription

Encountering difficulties completing a subscription purchase in the Jubley app can be frustrating. If you're unable to finalize your purchase, please follow these steps:

  1. Check Internet Connection: Ensure your device has a stable internet connection.
  2. Verify Payment Information: Double-check that your app store account's payment method is valid and up-to-date.
  3. Update the Jubley App: Make sure you have the latest version of the Jubley app installed.
  4. Restart the App and Device: Close the app, restart your device, and relaunch the app.
  5. Check Subscription Availability: Confirm the subscription is available in your region.

If the issue persists after trying the above steps, please contact our support team for personalized assistance. Provide details about the problem, any error messages received, the type of subscription you're trying to purchase, and your device specifications.

Thank you for your patience, and our support team will work to resolve the issue promptly.

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