Support

  • App keeps crashing or not working

    Jubley is designed to provide a seamless and enjoyable experience for users, but like any software, it may encounter occasional issues that lead to crashes. If you're facing crashes with the Jubley app, this troubleshooting guide will help you identify and resolve common issues. Check for App Up...

  • Benefits of Premium

    Unlimited matches per day Super Like ANYBODY on the app Message ANYBODY on the app Globalist Passport for all locations (Can find matches anywhere even of you're not near) Get priority so more likely to get a match and a reply

  • Can't login to the app

    Experiencing difficulties logging into the Jubley app can be frustrating, but there are several steps you can take to troubleshoot and resolve login issues. Follow the steps below, and if the problem persists, please don't hesitate to contact our support team for further assistance. Common Steps...

  • Can't purchase a subscription

    Encountering difficulties completing a subscription purchase in the Jubley app can be frustrating. If you're unable to finalize your purchase, please follow these steps: Check Internet Connection: Ensure your device has a stable internet connection. Verify Payment Information: Double-check that ...

  • Can't verify via SMS or email

    If you're facing challenges with verifying your Jubley account through SMS or email, it can hinder your access to the app's features. Follow the steps below to troubleshoot and resolve account verification issues. If the problem persists, please contact our support team for further assistance. S...

  • Didn't get Premium benefits

    If you have successfully purchased a subscription for the Jubley app but are not receiving the associated benefits, please contact our support team. Provide details about your subscription purchase, including the date of purchase, transaction ID, and any error messages received.

  • Not getting notifications

    If you're not receiving push notifications on both iOS and Android for the Jubley app, it can impact your experience and timely updates. Follow the steps below to troubleshoot and resolve this issue: iOS Troubleshooting: Check iOS Notification Settings: Open the device settings. Tap on "Notific...